Frontline Shoppers Inc. is committed to your privacy. In keeping with this goal our privacy policy outlines the practices of our collection, use and disclosure.

What information do we collect?

Our firm collects your personal information including your full name, mailing address, telephone number and email address when you apply on our company website to become a mystery shopper/researcher for our organization. Our firm does NOT collect any of your banking information nor any government issued personal identification.

What do we use your personal information for?

The personal information you provided on the online application form accessible on our company website that you filled out to become a mystery shopper/ researcher is used to:

• Determine eligibility and qualifications to become a researcher for our organization.

If your application has been accepted your personal information is used to:

• Provide payment by cheque for any completed research assignments.
• Inform you via email of available assignments in your area.
• Communicate with you regarding project training for research assignments you have been awarded to complete.
• Assessing performance and managing performance issues or questions regarding your research reports if they arise and/or other requests or questions.

Do we disclose any information to outside parties?

We do not sell, trade or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you so long as those parties agree to keep this information confidential. We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

Access to your personal information

You can verify, update, correct or amend your personal information as often as necessary. Your personal information including your mailing address, email address and other contact information is accessible and editable for all researchers in our organization on their personal researcher profile once they login to our system using their personal login credentials.

How is my personal information stored?

Your personal information is stored within a secure server. We protect your personal information using industry standard technology and security safeguards appropriate to the sensitivity of the information including administrative and electronic controls to minimize risk of unauthorized access use or disclosure of or to your personal information.

Changes to our privacy policy

If our firm decides to change our privacy policy we will post any changes on this page.

Contacting Us

If you have any questions regarding the privacy of your personal information you may contact us at 780 448 1654 or via email at [email protected]